I was excited to represent the Stockholm Fintech Hub at the panel discussion on Nordic Fintech Hub co-operation at this week’s Oslo Fintech Fest. As a recent entrant on the Nordic Fintech scene and a relatively recent immigrant to the Nordics, I’ve been privileged to witness both the common and… Read More »Building bridges not walls: the Nordic Fintech Hubs
This article is part of our randomised, post-structural Let’s Build a Bank series of articles. In this article, we explore concepts of customer authentication and identity, arguing that in the ecosystem economy we need to take a fresh look at what we mean by a customer, break the traditional human-based paradigm… Read More »New definitions of identity and authentication for trust-based ecosystems
This article is part of our post-structural, randomised, Let’s Build a Bank series of articles In this article, we explain the practical steps needed to build CX driven services, towards a capability driven architecture for your business or service. NB this is closely aligned with Building Capabilities, which is the… Read More »Customer Experience Led Service Design
Leveraging Design for Low Literacy and Connectivity Back in July, Sofie and Latif travelled to Niger for the launch of the hiveonline community finance platform in conjunction with CARE Niger. Since then, we have been hard at work developing digital VSLA solutions and incorporating feedback in product design to address… Read More »VSLA Finance Designed with users in mind
Following the Nordic tradition, the Bee has two homes and we attended the launch of the Stockholm Fintech Hub, hosted by KPMG, where the room was packed to capacity and 180 people had to be turned away! The hub itself, based at the No. 18 shared working space in Stockholm’s Central Station, opened its doors in March and a number of fintechs have already moved in. With 141 funded FinTechs in Stockholm alone, this facility is much needed.
We’re proud that the Stockholm Hub has asked Sofie to sit on its advisory committee, and represented it at February’s OsloFin Tech Fest in a lively discussion about collaboration across the Nordic Fintech Hubs.
Plebocracy bias: Post-truth. Information bubbles. Echo chamber. Confirmation bias. We’ve all heard a lot about these phenomena recently, but they’re not new. Opinion, regardless on whether it’s founded on fact, has always influenced apparently impartial decision makers, often unfairly disadvantaging individuals and organisations. In New definitions of identity and authentication… Read More »Plebocracy bias
We’ve written elsewhere in this series about service architecture, building flatter organisations and a capability-based ecosystem approach both to organisations and service provision across organisations. In this article we address the governance implications for banks in general and the service-aligned ecosystem in particular. What is decision architecture? Decision logic is… Read More »Decision Architecture
This article is part of our randomised, post-structural Let’s Build a Bank series of articles. “It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do” Steve Jobs This article addresses how to manage… Read More »Communities of Practice and Centres of Excellence
In this article, we discuss how banks need to evolve away from product focus and towards service alignment, with some key considerations about the evolution. While we focus on banking transformation, the same considerations apply to large, traditional organisations across many industries, struggling to evolve in rapidly changing competitive environments.… Read More »Service Alignment
This article is part of our randomised, post-structural Let’s Build a Bank series of articles. In this article, we discuss some core principles behind and practical steps towards developing a Service Architecture and how it sits alongside the other articles in this series, with particular reference to Service Alignment. This… Read More »Service Architecture
